Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations for individuals, families, and business owners. Since 1988, we apply nearly four decades of hands-on experience to evaluate each client's full story, carefully review prior returns and supporting records, and correct what needs fixing. We identify every available option and guide clients along a clear path toward resolution. We go beyond form preparation or balance negotiation by building practical strategies tailored to each client's circumstances. Clients receive direct, personal guidance without judgment, representation before the IRS when necessary, and ongoing support after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps clients understand their position, identifies every available option, and maps a clear path toward resolution. We examine the full story behind tax problems, correct errors, prepare necessary documentation, and build a strategy around each client's circumstances.
How long has Tax Matters been in business?
Tax Matters has worked with clients since 1988, bringing nearly four decades of hands-on tax experience. That longevity supports careful reviews of prior returns and practical approaches to resolving issues.
Who does Tax Matters serve?
We serve individuals, families, and business owners facing complicated tax matters. Our services are adapted to each client's situation rather than using a one-size-fits-all program.
Can you represent me before the IRS?
Yes. Tax Matters provides representation before the IRS when appropriate and will act on your behalf during negotiations or proceedings.
What makes Tax Matters different from other firms?
Clients receive direct, personal guidance without judgment, and we carefully review prior returns and underlying records to craft solutions. Our focus is on tailored solutions and continued support after the immediate problem is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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